‘’It’s A Very Special One For Us’’ UBA CEO Kennedy Uzoka’s Touching Customer Service Week Message

It’s Customer Service Week and as usual the banks are trying to overdo one another in celebrating their customers.

Kennedy Uzoka, the Managing Director and Chief Executive Officer at the United Bank for Africa takes the efforts of his bank further with touching message – personally signed – sent to customers that reads

Dear Customer,

This week, we will be celebrating Customer Service as we do every October. And this year, it is a very special one for all of us. A year that has changed lives, changed the way we do business and the way we serve you. This year, the world has been turned around and we have worked just as hard to ensure that the change has been positive without any interruptions to the services we deliver to you.

From the essential workers who showed up to deliver uninterrupted services in spite of the risks involved during the pandemic, to you our customers who have stayed with us through it all, it has been a dream team.

We appreciate you every day but would like to thank you especially this week for your loyalty and trust. You are indeed the reason why we exist and we remain committed to delivering excellent services to you for many generations to come.

Please stay safe and keep well. Remember that we are in this together