Society
Details As NOVA Bank Chairman Oduoza Shows How Much He Values Customers & Staff
A pleasant rarity for someone of his status
One of the greatest honors is to be invited into another person’s home.
That was precisely what Phillips Oduoza did for stakeholders of the new big deal in the nation’s economy—NOVA Bank.
Oduoza, the Chairman of the financial institution breaking barriers across various sectors of the nation’s economy, demonstrated that customers, employees, and friends of the brand are not just numbers on a balance sheet.
He hosted an enriching end-of-the-year get-together on Saturday, December 14, 2024.
The chairman of the bank, which has dominated the wholesale banking space with specialized services to high-net-worth individuals and corporate organizations, leveraged its solid foundation to transform from a merchant bank—after five outstanding years—into a national commercial bank in July invited stakeholders to his Lagos residence.
A pleasant rarity for someone of his status.
This gesture showed a deep human connection that resonated profoundly with stakeholders and strengthened ties, according to comments gathered here and there.
The move further cemented rapport with stakeholders by the bank, which recently announced its entry into the retail banking space with the transformative Phygital model.
This model combines physical branches and digital platforms to cater to customers everywhere.
It particularly impressed many that, rather than delegating the task or outsourcing it to contractors, the Chairman of the financial institution—which has firmly established itself among the nation’s elite with the globally recognized ISO 27032 cybersecurity standard certification—personally welcomed guests.
This warm and inclusive approach, which reflects the bank’s profound tagline, “You Are Welcome,” was complemented by the Acting Managing Director, Chinwe Iloghalu, who also made rounds to engage guests at their tables.
The ISO certification marks a significant milestone in protecting NOVA Bank’s customer data and digital operations. It focuses on fortifying cybersecurity measures, ensuring robust protection for data, systems, and online transactions amid an ever-evolving cyber threat landscape.
